Legal
Returns & Exchanges
Last updated: June 2026
We accept return or replacement requests only for products that are damaged, defective, or incorrect upon delivery.
To request a replacement or return, customers must contact returns@aervix.co.in within 7 days of receiving the order and provide:
- Order Number
- Clear photos of the product
- Description of the issue
Size Exchanges
Size exchange requests may be submitted within 7 days of delivery, subject to availability of the requested size.
Non-Returnable Items
The following are not eligible for return or refund:
- Products that have been used, washed, or damaged after delivery
- Requests made after 7 days of delivery
- Minor color or print variations caused by screen settings
- Orders where the wrong size was selected during purchase
Refunds
Approved refunds will be processed to the original payment method after verification and approval.
How To Request Support
Email returns@aervix.co.in with your order number and relevant photos to initiate a return, replacement, or exchange request.